questions about our company, products/services, policies, and more
Frequently Asked Questions
Welcome to our FAQ page, where you can find answers to the most commonly asked
1. General Questions
2. Pre & Probiotics+
3. Hip & Joint PRO
4. Quality & Certification
5. Shipping & Returns
1. General Questions
Q: What is Pawsome Labs?
Pawsome Labs is a company dedicated to enhancing canine health through natural, science-backed supplements designed to improve your dog’s vitality and well-being.
Q: Where are Pawsome Labs products manufactured?
Our products are manufactured in India, adhering to strict quality control standards to ensure safety and efficacy.
Q: Are Pawsome Labs supplements safe for all dog breeds?
Yes, our supplements are formulated to be safe and beneficial for dogs of all breeds and
sizes.
Q: How do I determine the right supplement for my dog?
Assess your dog’s specific health needs. For digestive support, consider Pre & Probiotics+; for joint health, Hip & Joint Pro is suitable.
Q: Can I give multiple Pawsome Labs supplements to my dog simultaneously?
Yes, our supplements can be combined. However, consult your veterinarian before
introducing multiple supplements.
Q: What is the recommended storage for your supplements?
Store in a cool, dry place away from direct sunlight to maintain product potency.
Q: How can I contact Pawsome Labs for further inquiries?
Reach out via our contact page on the website or email us at hello@pawsomelabs.com.
Q: Are your supplements natural?
Yes, we use natural, high-quality ingredients in all our formulations.
Pre & Probiotics+
Q: How does Pawsome Labs’ Pre & Probiotics+ help my dog?
Pre & Probiotics+ is specially crafted to support your dog’s gut health, improve digestion, strengthen immunity, and help with issues like loose stools, gas, and occasional allergies. It’s an enzyme-free formula that works with your dog’s natural digestive system.
Q: How is Pre & Probiotics+ different from other probiotics?
Unlike many other supplements, our formula combines 14 strains of probiotics, prebiotics, superfoods, pumpkin powder, and powerful natural ingredients like Quercetin and Bromelain. We also do not use artificial enzymes (like lipase, amylase, or protease), making it a safer long-term choice.
Q: Can this supplement help with my dog’s occasional allergies?
Yes, our formula includes Quercetin, often called “nature’s antihistamine,” which helps manage occasional allergies and supports your dog’s immune response.
Q: How long will it take to see results?
Most dogs start showing visible improvements in 30–45 days of regular use. Consistency is key to achieving the best outcome.
Q: Are probiotics safe for my dog?
Yes! Our supplements are made with safe, dog-friendly ingredients and go through strict quality checks. They are ISO, GMP, and HACCP certified and third-party tested for safety.
Q: My dog’s symptoms seem to get worse after starting the supplement. Is this normal?
Some dogs may experience mild digestive adjustments in the first few days. This is usually temporary as their body adapts to the probiotics. If symptoms persist, we recommend stopping the product and consulting your vet.
Q: How should I give Pre & Probiotics+ to my dog?
It’s super easy! Simply sprinkle the recommended amount onto your dog’s regular food. You can also mix it into wet food, broth, or even homemade treats.
Q: What if my dog refuses to eat it?
Try mixing it into something your dog really loves, like wet food or curd. If your dog still doesn’t accept it, don’t worry — we offer a 60-day money-back guarantee.
Q: Can all breeds and sizes use this product?
Yes! Pre & Probiotics+ is suitable for dogs of all breeds, sizes, and ages. Just follow the serving size based on your dog’s weight.
Q: Is it safe to use long-term?
Absolutely. Our enzyme-free formula is made for daily, long-term use to support your dog’s gut health and overall well-being.
Hip & Joint PRO
Q: How does Pawsome Labs’ Hip & Joint Pro support my dog’s joints?
Hip & Joint Pro is a powerful joint care supplement designed to support flexibility, mobility, and joint comfort. It contains premium ingredients like New Zealand Green-Lipped Mussel, Glucosamine, Astaxanthin (from algae), Eggshell Membrane, and plant-based anti-inflammatories that help protect and nourish your dog’s joints.
Q: What makes Hip & Joint Pro different from other joint supplements?
Our formula uses top-quality, clinically studied ingredients in effective dosages. We’ve included unique additions like Astaxanthin algae extract and Eggshell Membrane, which are often missing in other products. Plus, it’s crafted without unnecessary fillers or low-quality additives.
Q: Can Hip & Joint Pro help senior dogs and those with joint discomfort?
Yes! Hip & Joint Pro is great for senior dogs, active dogs, or dogs living on hard apartment floors who may experience joint stiffness or discomfort. It helps maintain healthy mobility and can improve daily activity levels.
Q: How soon can I expect to see results?
Most pet parents notice visible improvements in their dog’s movement, flexibility, and energy within 30 to 45 days of consistent use.
Q: Is Hip & Joint Pro safe for all dogs?
Yes, our formula is made using safe, dog-friendly ingredients that are vet-approved and third-party tested. It’s suitable for all dog breeds and sizes.
Q: Can I give Hip & Joint Pro to my dog every day for a long time?
Yes, it’s completely safe for daily, long-term use. In fact, consistent use provides the best ongoing joint support.
Q: Can Hip & Joint Pro help senior dogs and those with joint discomfort?
Yes! Hip & Joint Pro is great for senior dogs, active dogs, or dogs living on hard apartment floors who may experience joint stiffness or discomfort. It helps maintain healthy mobility and can improve daily activity levels.
Q: What if my dog doesn’t like the taste?
The powder is easy to mix into your dog’s regular food. You can also blend it with wet food, curd, or bone broth. If your dog still refuses to eat it, we offer a 60-day money-back guarantee.
Q: Are there any side effects?
Our supplements are generally well-tolerated. In rare cases, some dogs may experience mild digestive changes, which typically resolve quickly. If you notice anything unusual, pause the product and consult your vet.
Quality & Certification
Q: Are your supplements certified and tested?
Yes, our products are ISO, GMP, and HACCP certified, and they are third-party tested for safety and quality. You can view our certifications by clicking - HERE
Q: Why are Pawsome Labs supplements priced higher than some other brands?
We use high-quality, clinically backed ingredients in meaningful doses. Our focus is on long-term health, not shortcuts. When you buy from us, you’re investing in your dog’s well-being with a product that’s genuinely premium.
Shipping & Returns
Q: What is your 60 Day return policy policy?
We offer a 60-day hassle-free money-back guarantee. After using our product for 60 days continuously, if you are still unhappy with our products, we will return your money.
Q: How much is shipping and how fast will I get my order?
We ship all orders within 24 hours of purchase (excluding Sundays & Public holidays)
Estimated Delivery Times:
- Metro Cites: 2-3 working days
- Non-Metro cities: 3-5 working days
- Remote or difficult-to-serve areas: 5-7 working days
Once your order is shipped, you'll receive a tracking link via sms and email.
Need help? Our support team is always ready to assist.