Privacy Policy

Welcome to Pawsome Labs! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.pawsomelabs.com, use our services, or make a purchase.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Create an account or make a purchase
- Subscribe to our newsletter
- Contact us via email or customer support
- Participate in promotions or surveys

The personal information we collect may include:
- Name
- Email address
- Billing and shipping address
- Phone number
- Payment information (processed via secure third-party payment gateways)
- Order history

We also automatically collect certain information when you visit our website, such as:
- IP address
- Browser type
- Device information
- Pages visited
- Cookies and similar tracking technologies

2. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and fulfilling your orders
- Communicating with you about your orders and inquiries
- Sending you promotional materials (with your consent)
- Improving our website and services
- Complying with legal obligations

3. Sharing Your Information
We may share your information with third parties in the following situations:
- Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing, shipping, and marketing.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent.

5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements.

6. Your Rights
Under applicable laws, you have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your personal information
- Object to the processing of your personal information
- Withdraw your consent at any time

To exercise any of these rights, please contact us at hello@pawsomelabs.com.

7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

8. Marketing Communications & User Consent
By subscribing to our newsletter or providing your email during checkout, you consent to receive emails from us about our products, promotions, and updates. You can withdraw this consent at any time by clicking the “unsubscribe” link in any marketing email or contacting us at hello@pawsomelabs.com.

We do not share your email address with third parties for their own marketing purposes without your explicit consent.

9. Third-Party Links
Our website may contain links to third-party websites (e.g., social media platforms, external tools, or partner sites). We are not responsible for the privacy practices or content of those third-party websites. We encourage you to read their privacy policies before submitting any personal information.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: hello@pawsomelabs.com
Address: Pet India Co. Nirmal Lifestyle Corporate Centre, LBS Marg, Mulund West, Mumbai Maharashtra 400080